The Ministry of Micro, Small & Medium Enterprises (MSME) has begun preparations for its participation in the Special Campaign 5.0 — a nationwide government initiative aimed at institutionalising cleanliness, improving record management, and minimising pendency in public-facing offices.
Scheduled for October 2–31, 2025, the campaign is steered by the Department of Administrative Reforms & Public Grievances (DARPG) and will cover field/outstation offices, particularly those involved in service delivery and citizen interaction.
Clean offices, clear records, better service delivery
During the Preparatory Phase (Sept 15–30), the Ministry is:
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Appointing nodal officers at central and field levels
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Finalising an action plan for implementation
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Holding review meetings across its departments and autonomous bodies
The Implementation Phase (October) will focus on:
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Saturation of cleanliness in MSME offices
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E-waste disposal in line with 2022 rules
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Digitisation of records and removal of physical clutter
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Freeing up office space and improving workflow
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Timely disposal of pending files, grievances, and references
Special Campaign 4.0: A benchmark for success
In October 2024, the MSME Ministry delivered significant results under Special Campaign 4.0, including:
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Review of 23,911 physical files
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Disposal of 4,998 outdated records
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Clearing 17,664 sq. ft. of office space
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Revenue generation of ₹50.47 lakh from scrap disposal
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548 cleanliness drives across departments
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94% disposal rate for MP references and 97% for public grievances
With this precedent, Special Campaign 5.0 is expected to set higher benchmarks for citizen-centric governance in the MSME ecosystem.
Why this matters for MSMEs and public-facing institutions
By enhancing transparency, decluttering workflows, and ensuring timely grievance redressal, Special Campaign 5.0 aims to:
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Improve the ease of accessing government schemes
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Make MSME offices more digitally enabled and visitor-friendly
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Promote sustainability via e-waste management
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Reduce red tape and delays in policy/service implementation
Statutory and autonomous MSME bodies including KVIC, Coir Board, NSIC, NIMSME, and MGIRI are expected to play a central role in campaign execution.