The Ministry of Micro, Small and Medium Enterprises has introduced AI and ML powered tools on its single window system ‘Champions portal website’ in order to take an active effort in matters related to MSME’s. This multi-modal system also comprises technology equipped physical control rooms at around 69 locations in the country. The MSME ministry launches the Champions portal and thus wishes to stay updated by collecting real-time data and analytics in order to ensure that they stay ahead of any concerns that the sector may face and thus enabling a smoother functioning of MSME operations in the country.
The ministry said, “This input & intervention will enhance our information resources on the one hand and free our human resources on the other.” The primary sources of insights like Facebook, Twitter, Instagram, Blogs, Reddit and other such types of forums helps the policymakers in gathering information and thus helping the stakeholders make correct decisions as they will “know the pulse of the entire MSME sector.” They were dependent on the complaints and data which comes to and through the MSME ‘Champions’ portal. Now, they are able to know the pulse of the entire MSME Sector even without the stakeholders going to their portal. As per the ‘Champions’ portal pib, Sentiment analysis is being widely used right now to help alleviate the concerns relating to social sentiments that could be used for welfare of the MSME’s as a whole. Moreover, AI tools present Data-driven insights that are easy to understand. They can slice and dice data in many ways which are not available in traditional tools of Information Management Systems (MIS) and the data Analytics can be easily shared as real-time live-data links with the teams at Central (Hub level).
The term CHAMPIONS is used as an acronym and stands for Creation and Harmonious Application of Modern Processes for Increasing the Output and National Strength.
Do watch – https://www.youtube.com/watch?v=W6Wjarfo8pE&t=831s
The single window system for the MSME’s :
It has been felt important to set up ‘Champions’ portal for MSME’s and promote a unified, empowered, robust, technology driven platform for helping and promoting the Micro, Small and Medium Enterprises (MSMEs) of the country. This is basically for making the smaller units big by helping and handholding, in particular, by solving their problems and grievances.
Three basic objectives of the ‘Champions’ :
1.) To help the MSME’s in terms of finance, management, raw materials, labour, permissions, etc.
2.) To help the MSME’s capture new opportunities in manufacturing and services sectors.
3.) To identify the sparks, i.e., the bright MSMEs who can withstand the current business scenario and become national and international champions.
How to register on MSME portal ?
The new entrepreneurs that wish to register themselves need to check the eligibility criteria first and then apply on the ‘UDYAM registration portal’ or on the Governments’s ‘Single Window Systems’ to register their MSME. A permanent registration number will be given after registration. After completion of the process of registration, a certificate will be issued online. This certificate will have a dynamic QR Code from which the web page on the Portal and details about the enterprise can be accessed. There will be no need for renewal of Registration. The single window systems at Champions Control Rooms and at DICs will be of help in the entire process. Registration Process is totally free. No Costs or Fees are to be paid to anyone.
The ‘Champions’ portal of MSME has a variety of tabs on the Single Window System that can be easily accessed and some of them are listed below:
Tab for Record your Grievances
The ‘Champions’ portal of MSME portal can view status, register, seek/give ideas, and access control rooms for MSME Grievances.
Tab to Seek Guidance and Make Suggestion
The portal is designed with a provision for seeking guidance related to and contributing suggestions to the grievances uploaded.
Be responsible for your Ideas
The user can contribute their ideas for start-up quickly through this champion portal because the portal has access to the MSME Scheme, Ideas, and Research plans, etc.
Tab to View your Grievance Status.
At any time, the applicant can check the status of the registered grievance using this feature of ‘Champions’ portal MSME.
Acquire locations of Control Rooms
With the help of this option, the user can quickly locate the champion’s control room.
Get to know all Reserves for Champions
This is a significant feature of ‘Champions’ portal for MSME; it will give all information regarding the schemes offered to units compared to Government initiatives for MSME units.
Utilize the Feedback Option
The user provides the valued feedback to enhance the features of this portal and details of experience for using the Champions portal.
For more information also read – https://smeventure.com/impact-of-high-repo-rate-on-msme-sector/
Get Registered with MSME Units:
This option can be used to access the National Portal for the Registration of Micro, Medium & Small Initiatives.
Get access to the Start-Up Corner:
Through MSME Champions portal, Start-ups can register as MSME avail the benefits presented by the Government of India.
Appreciating the efforts made under MSME Champions scheme, Minister Nitin Gadkari said, “the entire conceptualization and scope analysis has been done in the Ministry with the help of NIC and guidance provided by the team of Intel Corporation”. MSME Ministry is also aggressively working in the direction of Industry 4.0 to give a boost to the MSME sector. Ministry is also helping the MSMEs for manufacturing the products like sensors, motors, computer displays and other animation technologies.
The next phase of ‘Champions’ portal MSME is aimed at making real-time grievance redressal and management for which currently the appropriate steps are being taken. The goal for the second phase includes the likes of increasing the efficiency and performance of the control rooms and the offices through AI enabled Chat bots for a faster response and effective resolution to the queries of the portal users and thus leading to greater stakeholder satisfaction all the while proving the success of the MSME Champions portal.